Co-hosted by the American Association of Airport Executives (AAAE), and Atrius®, Moving Beyond Terminal Upgrades webinar showcased industry leaders from MSP, SEATAC, and JFKT4 and their innovative efforts to improve passengers' airport experiences.
The Acuity Brands Lighting Midwest Distribution Center (MWDC) and operations facility in Des Plaines, IL needed a relight. This case study highlights the challenges and solutions implemented in order to leverage their lighting upgrades and optimize spaces.
My colleagues and I attended the 2022 World Aviation Festival representing Atrius®, the official 2022 wayfinding solution for the festival. Our industry is hyper-focused on meeting passenger expectations. After listening to and connecting with inspiring aviation leaders, our team brought home insight on these four top-of-mind trends.
Originally published by International Airport Review. Tucson International Airport has announced upgrades to the airport's interactive map, allowing passengers to easily explore surrounding facilities.
Welcome to the final installment of our three-part series exploring the evolution of Indoor Positioning Systems (IPS) and wayfinding. Introducing Atrius Locator brings us full circle to understanding how innovative technology elevates our experiences with indoor spaces. If you prefer reading in chronological order, Part 1: Crossing the Chasm for IPS and Part 2: Elevating […]
Maps are not simply a tool to help us get from Point A to Point B – they provide the context we need to understand a place or information related to spaces and solve problems in new and familiar areas.
After a two-year delay, Passenger Terminal Expo 2022 landed in Paris, bringing an estimated 2,000 aviation partners together to discuss the latest technologies, products, challenges, and solutions reshaping the future of air travel. The conference inspired many of us to discuss topics (both old and new) with a fresh perspective, primarily due to the impact […]
Welcome to the first in our three-part blog series exploring Indoor Positioning Systems (IPS). We're exploring its role within the technology landscape, the increasing number of applied use cases, and developers' next steps to maximize IPS' positive impact on any industry.
Originally published by Airports. Airports are improving how passengers navigate and improve the discoverability of their spaces through wayfinding technology.
Originally published by Hospitality Technology. The multiplicity of activities occurring 24/7 within hotels poses a powerful opportunity for the hospitality industry to gain better insight into how guests and employees are interacting within these spaces.
The effects of the pandemic are still reshaping air travel. Airlines have three significant opportunities to focus on in 2022 as the industry continues to rebound.
“Day of travel” used to refer to our airport-specific activities such as parking, checking-in, boarding, deplaning, and baggage claim. But today, everything passengers do before, at, and after the airport is part of an upcoming journey.
We recently welcomed four aviation industry leaders to share their experiences managing the impact of COVID-19 on airport operations, restoring crucial traveler confidence, and identifying opportunities to build that confidence moving forward. Andrew Khouw, Indoor Navigation Program Manager at SeaTac International Airport (SEA); Jeff Livney, a founder and Chief Experience Officer at Servy, a mobile […]
Indoor positioning and wayfinding mobile apps became part of our daily lives over a decade ago when people adopted mobile apps as a preferred platform for everyday computing. As consumer and commercial expectations evolve, three emerging trends are shaping wayfinding solutions: Touchless experiences are growing, complementing traditional mobile interfaces. Organizations are focusing on delivering personalized omni-channel experiences to better track users physically and digitally. As mobile platforms become increasingly fragmented, standardizing experiences consistent across different devices and form factors becomes more challenging. Personal Wayfinder SDK version 3.1 – […]
Atrius Personal Wayfinder revolutionizes how airport leaders craft helpful, personal passenger experiences and deliver contactless, safe travel.
Welcoming 69 million passengers in 2019, Denver International Airport (DEN) is one of the top ten busiest airports in the world and the primary economic engine for the Colorado region, generating more than $33.5 billion annually in economic activity. The Great Hall Project, launched in 2018, is a massive renovation effort to enhance security, improve […]
Air travel in 2021 requires passengers to do more than choose a destination and book a flight. COVID-19 protocols demand deeper research and real-time access to fluctuating information. Airbus, a leading international reference in the aerospace sector, is providing traveler’s a helping hand by aggregating this information at flyers’ fingertips, making travel planning safe and […]
Fueled by a growing industry consensus that innovation and digital transformations generate customer loyalty, WestJet is an example of one such airline focused on revitalizing its passenger-centered digital tools.
Welcome to the first in a series of stories covering Austin-Bergstrom International Airport’s (AUS) journey to enhance customer services, elevate communications, and in the future, commence an expansion of their facilities. Atrius is excited to partner with AUS leaders to help revamp their passenger wayfinding tools and communication. Austin-Bergstrom International Airport (AUS), owned and operated […]
Congratulations to our partner United Airlines on the recent release of their fully redesigned passenger-facing mobile app! Background While this release was a long time in the making, United was able to stay nimble in the midst of the COVID-19 pandemic and adjust their mobile app priorities to include a number of new contactless travel features. Contactless travel is rapidly becoming a top priority in the aviation space, […]
